We are committed to building strong relationships with our nationwide network of preferred dealers. Our commitment is exemplified in our Mission Statement, Brand Promise and Core Values that guide our actions each day.

Our Mission Statement
To be the recognized leader offering highly valued integrated solutions to the vehicle finance industry setting the pace with deep industry expertise tailored to the needs of the markets we serve to create fierce loyalty from dealers, borrowers and our associates.

Our Brand Promise
We are trusted, expert advisors, providing personalized, efficient and consistently excellent service at every single point of customer contact.

Core Values

Profitability - Profits enable us to better serve our customers and clients, and to invest in our people, businesses and communities. Our commitment is to provide our shareholders with attractive returns, prudently manage risk and ensure financial soundness.

Integrity - The highest ethical standards are essential to us. We do what we say we will do. We communicate with candor and take responsibility for our actions.

Service - We have an enduring and deep commitment to service. We place a high priority on trusting relationships, and seek to understand and meet the needs of each customer, client and community.

Respect - We recognize the value of all people. We seek to create an inclusive environment where all people are valued and respected. By appreciating and leveraging our differences, we strengthen our company. We are at our best at work when fully engaged with our families, friends and communities.

Teamwork - We achieve far more as a team than as individuals. We always put the interests of our shareholders, customers and clients ahead of our own. We win when we work together across our organization to deliver the best of Wachovia.

Excellence - We all push for excellence, the highest level of performance and a discipline of constant improvement.

Accountability - Each of us is responsible and accountable for the stewardship of our core values in everything we do.